The knowledge layer for Collabtic workspaces

Stop searching. Start knowing.

Think is the intelligence Collabtic built into your workspace — it reads your projects, docs, threads, and tickets, then answers in plain language with the receipts attached. Ask once; get the grounded answer, never the guess.

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Grounded · Your workspace
Cited · 3 sources
app.collabtic.ai/think

The Atlas kickoff committed to a beta by Sept 15 with weekly demos. Think pulled this from the meeting notes and the signed scope — both linked below.

Atlas kickoff notes·DecisionsScope of work·§3 MilestonesClient thread·Jun 4
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The whole platform

Start from what you want to change.

Pick the outcome you care about and see only the parts that get you there. Nothing here is on a roadmap — it is what the platform does today.

Agentic

Action agents

It does the thing, instead of telling someone else to.

Looks up the order, raises the ticket, books the slot — in one reply.

Outbound

Campaigns

Start the conversation, don't just land in an inbox.

Send to a segment on WhatsApp, then let the assistant handle every reply.

Commerce

Transact in chat

Browse, choose and order without leaving the thread.

Your catalog, synced and shoppable on the channels people already use.

Omnichannel

One brain, every channel

Web, WhatsApp, Instagram, Slack, Teams and voice — one set of answers.

Configure once. Change a source and every channel changes with it.

Private

Your private GPT

The assistant your team wants, on the data you can't send outside.

Answers from your material, cited — and never used to train a public model.

Swipe for more →

21 capabilities, in production today.

It already knows your business on day one

Knowledge sources

Point it at websites, uploaded documents, a Solr index or your own API. Re-crawls on a schedule, so answers don't drift from the source.

Every answer can be checked, so people trust it

Cited answers

Responses are grounded in retrieved passages and cite the document and section they came from — not a confident paraphrase of nothing.

Live on your site in an afternoon

Web chat widget

One script tag. Styled to your brand in Widget Studio, with a welcome card that puts your primary call to action in front of every visitor.

Meet customers where they already message you

WhatsApp, Instagram and Messenger

The same brain answers on every channel. Route by phone number or page, and keep one set of sources behind all of them.

Staff stop interrupting each other for answers

Slack and Teams

The internal assistant reads the internal material, so HR policy and runbook questions resolve in the channel they were asked in.

Callers get answered without a queue

Voice

Speech in, speech out, over the same pipeline as chat — so the phone line and the website never disagree.

Nobody hits a dead end

Live agent handoff

When the bot is out of depth it hands the conversation to a human with the full transcript attached, so the customer never repeats themselves.

Interest becomes a named contact in your CRM

Lead capture forms

A short form inside the chat captures name, email, phone and intent, writes it straight to your CRM, and carries the conversation summary with it.

Fewer drop-offs between interest and a call

Book a meeting in chat

The calendar opens inside the conversation. No redirect to a booking page, no second tab, no lost visitor.

Reach a segment without exporting a list

WhatsApp campaigns

Send an approved template to an audience, then let the assistant handle every reply — so a campaign starts a conversation instead of ending in an inbox.

People can browse and buy inside the chat

Product catalog

Sync products from your own API, push them to a Meta catalog, and let the assistant show, recommend and take the order.

It can act, not just answer

Connections and skills

Give it a REST, SQL, SAP or MCP connection and it checks an order, raises a ticket or files a request — with the arguments validated before the call.

One platform, a different assistant per audience

Pipelines and prompt profiles

Compose sources, model, prompt and guardrails into a named configuration, and run several side by side without them bleeding into each other.

It stays on topic, in your words

Guardrail policies

Define what it must never claim and how it declines. Applied on the live path, not just in testing.

Confidential content stays confidential

Permission-aware retrieval

Source permissions travel into the index, so a reader cannot retrieve a restricted page — even by asking for it precisely.

Customer-specific answers, safely

Sign-in and roles

Gate a skill behind sign-in and connect your own identity provider — Google, Azure AD, Okta or generic OIDC — with groups mapped to roles.

ChatGPT that only knows your business

Your private GPT

The same ask-anything experience your team already expects, answering from your material instead of the open internet — and your content is never used to train anyone's model.

It finishes the job, not just the sentence

Multi-step agents

Chain several calls into one request — look the customer up, check stock, raise the ticket, confirm back — with each step validated before it runs.

No more "which system is right?"

Every source, one answer

Website, documents, a Solr index, a database and your own APIs answer as one assistant, so staff and customers stop getting two different versions of the truth.

You can see what people actually ask

Analytics and transcripts

Every conversation is searchable and every configuration change is logged, so you learn what to write next and can prove what happened.

Change it with confidence

Playground and testing

Try a prompt, a source or a skill against real questions before it reaches a customer, and compare against the version running today.

Why teams trust Think

An assistant that actually read the room.

Think doesn't invent. It reasons over the work you've already done in Collabtic — every doc, decision, and thread — and shows its working. You get an answer you can forward to a client without checking it twice.

Every answer shows its source

Think quotes the project doc, the decision, the message it relied on — linked, in context. If it can't ground a claim, it says so instead of making one up.

Sees exactly what you can see

Think inherits your Collabtic permissions. A guest in one client space can't surface another client's brief, no matter how the question is phrased.

Knows your whole workspace

Projects, tasks, files, and conversations are one connected memory. Ask across them in a sentence — Think threads the answer together for you.

Live demo

Ask a question. Watch Think work.

Three questions a Collabtic team asks every week — answered from the workspace, every claim linked to where it came from. This is exactly what your team will see.

app.collabtic.ai/think
 
Demo answers are scripted. On your workspace, Think answers from your real projects.Try Think on your workspace
How it works

Your workspace, finally answerable.

Think Think layers onto the Collabtic you already use. There's nothing to wire up — it reads, reasons, and replies wherever your team is working.

01 · Connected memory

It reads your workspace

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01 · Connected memory

It reads your workspace

The moment Think is on, it indexes your projects, docs, tasks, and threads — and keeps up as they change. No imports, no tagging, no maintenance.

  • Projects, files, tasks, and messages in one memory
  • Stays current automatically as work moves
  • Respects every space and permission you've set

02 · Grounded answers

It reasons over the work

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02 · Grounded answers

It reasons over the work

Ask in plain language. Think retrieves the relevant work, reasons across it, and replies with the answer and the sources side by side — so you trust it on the first read.

  • Plain-language questions, no query syntax
  • Pulls from many documents in one answer
  • Says 'I'm not sure' rather than guessing

03 · Always in reach

It answers where you work

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03 · Always in reach

It answers where you work

Think rides along in the Collabtic app and the channels around it. Same memory, same answer, whether you ask from the project view, your phone, or a Slack thread.

  • In-app assistant across the Collabtic workspace
  • On the web, on mobile, and in Slack
  • One answer, wherever the question comes from
Who Think is for

Built for the people running the work.

Think Think pays off fastest where a lot of context lives in a lot of places — and someone keeps getting asked 'where's that again?'. If that's your team, day one feels different.

Project & delivery leads

Running multiple projects, deadlines, and client commitments at once.

  • What did we commit to, and when?
  • What's blocking this milestone right now?
  • Catch up on a project in one question

Status answers in seconds, not a scavenger hunt.

Client-facing teams

Agencies and services teams juggling separate client spaces.

  • Recall the brief without re-reading it
  • Answer a client mid-thread, with sources
  • Stay inside one client's walls, always

Reply to clients fast, and never cross the wires.

New joiners & onboarding

Anyone who needs to get up to speed without interrupting the team.

  • Why was this decision made?
  • Find the doc nobody can remember naming
  • Self-serve the answer, skip the DM

Ramp up by asking, not by pinging the busy person.

Wherever you work

Ask from anywhere. Get the same grounded answer.

Think lives inside Collabtic and travels with your team. The memory and the answer are identical whether you ask from a project board, your phone on the train, or a Slack thread at midnight.

Collabtic web

Live

The assistant built into every project, doc, and task view in the workspace.

Collabtic mobile

Live

Ask Think on the go. Same answers, same sources, in your pocket.

Slack

Beta

Mention Think in a channel or DM. It answers in-thread, respecting your spaces.

WhatsApp

Beta

Quick answers over chat for field and client-facing teams. Verified and private.

Browser companion

Coming soon

Ask Think alongside whatever you're reading, without switching tabs.

API

Live

Bring Think's grounded answers into your own tools and automations.

Private by design

Your workspace stays yours.

Think is useful precisely because it reads your work — so we built it to respect that work. Here's how Collabtic AI keeps your data inside your walls.

Never trains shared models

Your content is used to answer your team only — never to train models for anyone else.

Inherits your permissions

Think only sees the spaces and projects you're a member of. Client walls stay up.

Encrypted end to end

Workspace content is encrypted at rest and in transit, isolated per organization.

Every answer is auditable

Each answer links its sources, and access is logged — so you can always see why.

You control the data

Export or delete your workspace data on request. Residency options available.

SSO & roles built in

Google, Microsoft, Okta, and OIDC sign-in, with Collabtic roles carried through.

FAQ

The questions teams ask before turning Think on.

Straight answers, no fluff. If yours isn't here, email us — a real person replies the same day during business hours.

What exactly is Think?
Think is the AI assistant Collabtic builds into your workspace. It reads your projects, documents, tasks, and conversations, and answers questions about them in plain language — with the sources attached. Think of it as a teammate who has read everything and forgets nothing.
Does Think ever make things up?
Think only answers from what's in your workspace, and every answer links the documents and messages it used. When it can't find a grounded answer, it tells you plainly instead of guessing. You can forward an answer to a client without checking it twice.
Can Think see things I'm not allowed to?
No. Think inherits your Collabtic permissions exactly. It only ever answers from the spaces and projects you're a member of — so client walls, private projects, and restricted docs all stay restricted.
Do I have to import or tag anything?
Nothing. Think reads the work already in Collabtic and keeps up automatically as projects move. There's no setup checklist, no tagging, and no maintenance to keep it current.
Where can my team ask Think?
Inside the Collabtic workspace on web and mobile, and in the channels around it like Slack and WhatsApp. It's the same memory and the same answer wherever the question comes from.
How private is my workspace data?
Your content stays in the Collabtic workspace you control, and Collabtic AI never uses it to train shared models. Answers are generated for your team only, and access is audit-logged. Data residency options are available on request.

Give your team a mind that remembers everything.

Think is rolling out to Collabtic workspaces now. Tell us about your team and we'll switch it on for you — most workspaces are answering questions the same day.

Think — the knowledge layer for Collabtic workspaces